Salesforce Support Campaign - Techila Services
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Starter

(10hrs / Month)
Salesforce Products

    Sales Cloud

    Service Cloud

    Marketing Cloud

    Pardot

    CPQ

    Health Cloud

    Commerce Cloud

    Financial Services Cloud

    Community Cloud

    Force.com

    Chatter

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Intermediate

(20hrs / Month)
Salesforce Products
Contact Us
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Advanced

(40hrs / Month)
Salesforce Products
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Custom

Not Sure
Salesforce Products
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FAQ

Frequently Asked Questions

Here are the major steps involved in raising a support case in Salesforce:
  • Visit the Help and Training page after logging into your Salesforce CRM account.
  • Click on the option of Contact Support at the bottom of the page.)
  • Raise your case on clicking the Create a Case option.
  • Select the Topic, Issue, and Category for your support case
  • Check for any pre-existing cases or topics relating to your case.
  • Once you are certain there are no topics relating to your case, click on “Create a Case”.
  • Finally, add the necessary case details and click on Submit to complete the process.
How to use Salesforce for custom support?
Salesforce no longer provides support services to its users. If you are willing for receiving custom support for your Salesforce CRM, you can approach our team by shooting us an email or calling us on our Salesforce support number. Our Salesforce professionals provide reliable administration support and development support services based on your specific needs and requirements.
Salesforce supports a variety of digital channels for managing customer database and using the same for providing personalized services to the clients. Some of these channels include:
  • Web
  • Mobile
  • Desktop and mobile applications
  • Emails
  • Search engines
  • Social media
You can contact our Salesforce support by writing a mail to our Salesforce support email or give us a call on our Salesforce support phone number.
Salesforce users seeking specific support for dealing with their system can see support tickers on Salesforce. Support tickets are nothing but a digitized version of asking the users to stay in line and wait until their cases are solved.
Salesforce supports an array of marketing and sales services pertaining to managing the customer database and establishing healthy customer relations. Some of these services include:
  • Lead management, scoring, and nurturing
  • Recording and tracking customer details
  • Recording and tracking activities carried out by sales reps
  • Developing and deploying robust business applications
  • Integrating Salesforce with suitable third-party platforms
  • Analyzing data and creating customizable reports